Migration to new provider in Hong Kong
Scheduled Maintenance Report for Rigor
Completed
The scheduled maintenance has been completed.
Posted Sep 16, 2019 - 13:41 EDT
Verifying
Verification is currently underway for the maintenance items.
Posted Sep 16, 2019 - 13:16 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 16, 2019 - 13:00 EDT
Scheduled
In order to continue to provide stable and reliable service, the Rigor Engineering team has decided to relocate our testing agents in our Hong Kong location to a new hosting provider.

Any checks currently configured to use our Hong Kong location will be updated to use the new provider automatically.

Any customers requiring IP address whitelisting should note that this migration will require an IP address change. The old IP address (119.9.93.160) should be de-listed once the migration is completed and replaced with the newly added IP addresses (18.162.180.189 and 18.162.179.225). As always, these IP addresses are discoverable via DNS lookup: ap-hk-hong-kong.services.rigor.com.

We expect little-to-no disruption to service during this migration.
Posted Sep 12, 2019 - 13:33 EDT
This scheduled maintenance affected: Rigor Monitoring Network - Asia Pacific (Hong Kong).