All Systems Operational

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This page summarizes the current known status of all Rigor systems. You can also follow twitter updates @RigorStatus

Uptime over the past 90 days. View historical uptime.
Rigor Optimization Operational
90 days ago
99.99 % uptime
Today
Application Website (https://optimization.rigor.com) Operational
90 days ago
99.98 % uptime
Today
API (https://optimization-api.rigor.com) Operational
90 days ago
100.0 % uptime
Today
Rigor Monitoring Operational
90 days ago
99.86 % uptime
Today
Application Website (https://monitoring.rigor.com) Operational
90 days ago
99.86 % uptime
Today
API (https://monitoring-api.rigor.com) Operational
90 days ago
99.86 % uptime
Today
Rigor Monitoring Network - North America Operational
Chicago Operational
Dallas Operational
Montreal Operational
Miami Operational
Mexico City, Mexico Operational
N. California Operational
N. Virginia Operational
Ohio Operational
Oregon Operational
Toronto, Canada Operational
Québec City, Canada Operational
Illinois Operational
Washington Operational
Iowa Operational
Rigor Monitoring Network - Europe Operational
Frankfurt Operational
Ireland Operational
Italy Operational
London Operational
Netherlands Operational
Stockholm, Sweden Operational
Paris, France Operational
Cardiff Operational
Rigor Monitoring Network - Asia Pacific Operational
Hong Kong Operational
Mumbai Operational
Seoul Operational
Singapore Operational
Sydney Operational
Tokyo Operational
New South Wales Operational
Victoria Operational
Osaka Operational
Busan Operational
Pune, India Operational
Chennai, India Operational
Jakarta, Indonesia Operational
Kuala Lumpur, Malaysia Operational
Rigor Monitoring Network - South America Operational
Argentina Operational
Chile Operational
São Paulo Operational
Rigor Monitoring Network - Africa Operational
Johannesburg, South Africa Operational
Rigor Monitoring Network - Middle East Operational
Dubai, United Arab Emirates Operational
Rigor Monitoring - Notifications Operational
Email Alerts ? Operational
Phone Alerts ? Operational
SMS Alerts ? Operational
Webhooks ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Jun 20, 2019

No incidents reported today.

Jun 19, 2019

No incidents reported.

Jun 18, 2019
Outage in The Netherlands
Resolved - This incident has been resolved.
Jun 18, 11:48 EDT
Monitoring - Our provider has indicated to us that the root cause -- a networking issue with their ISP -- has been resolved. You may continue to see delayed check execution until our services have fully recovered.

We will provide additional updates as appropriate.
Jun 18, 10:48 EDT
Investigating - We are currently experiencing an outage in our Netherlands region. We are investigating and will provide updates as soon as possible.

During the outage, you can expect missed or delayed check execution.
Jun 18, 10:01 EDT
Jun 17, 2019
Delayed Runs in Multiple Locations
Resolved - The issue with delayed check runs has been fully resolved and all check types are running normally from these locations. Our engineers have also updated the runner deploy process to help prevent issues like this in the future.
Jun 17, 18:33 EDT
Identified - We have identified the issue causing delayed runs in multiple locations. A code change was introduced to our deploy script that prevented runners from operating in one of our cloud providers. We have updated the code and are in the process of re-deploying runners to the faulty regions.

We have also brought up a previous runner version in these locations to cover the workload while the deploy runs. At this time, check runs in most affected regions are no longer delayed.
Jun 17, 17:07 EDT
Investigating - We are currently investigating delayed runs in several of our monitoring locations, beginning at approximately 3:30 pm ET (19:30 UTC). We are working to address the delay and will update here when the issue is resolved.
Jun 17, 16:05 EDT
Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019
Delayed Check Runs in Dallas
Resolved - This incident has been resolved.
Jun 13, 11:56 EDT
Update - We have received an update from our Dallas provider indicating that the hardware issues have been resolved. The Dallas location has been reenabled and our operations team is monitoring the location for issues.
Jun 13, 11:24 EDT
Update - Our provider has communicated a hardware failure and engineers are working to restore connectivity. We will continue to monitor the status of Dallas and provide updates as appropriate.
Jun 13, 10:50 EDT
Investigating - We are experiencing delayed test execution in our Dallas location. We are working with our upstream provider to identify the cause of the issue.

We will provide updates as soon as possible.
Jun 13, 10:46 EDT
Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019
Infrastructure Migration in Miami
Completed - The scheduled maintenance has been completed.
Jun 10, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:01 EDT
Scheduled - Our cloud service provider in Miami, Telefonica, is making some changes to their platform that require us to adapt how we host and manage our service. This migration requires downtime and for us to modify our public IP addresses for that location. If you have questions, please contact our customer success team.
Jun 5, 17:24 EDT
Jun 9, 2019

No incidents reported.

Jun 8, 2019
Delayed Check Runs in Dallas
Resolved - This incident has been resolved.
Jun 8, 21:49 EDT
Monitoring - We have received an update from our Dallas provider indicating that the network issues have been resolved. The Dallas location has been reenabled and our operations team is monitoring the location for issues.
Jun 8, 21:29 EDT
Update - Our upstream provider has identified a regional internet outage. We will continue to monitor the status of Dallas and provide updates as appropriate.

As to not continue to collect poor data we have disable the Dallas location until this issue is resolved.
Jun 8, 19:23 EDT
Identified - We are experiencing delayed test execution in our Dallas, Texas, US location. We are working with our upstream provider to identify the cause of the issue.

We will provide updates as soon as possible.
Jun 8, 18:03 EDT
Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

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