Rigor Status

All Systems Operational

About This Site

This page summarizes the current known status of all Rigor systems. You can also follow twitter updates @RigorStatus

Uptime over the past 90 days. View historical uptime.

Rigor Optimization Operational

90 days ago

100.0 % uptime

Today

Application Website (https://optimization.rigor.com) Operational

90 days ago

100.0 % uptime

Today

API (https://optimization-api.rigor.com) Operational

90 days ago

100.0 % uptime

Today

Rigor Monitoring Operational

90 days ago

100.0 % uptime

Today

Application Website (https://monitoring.rigor.com) Operational

90 days ago

100.0 % uptime

Today

API (https://monitoring-api.rigor.com) Operational

90 days ago

100.0 % uptime

Today

Rigor Monitoring Network - North America Operational

Chicago Operational

Dallas Operational

Montreal Operational

Miami Operational

Mexico City, Mexico Operational

N. California Operational

N. Virginia Operational

Ohio Operational

Oregon Operational

Toronto, Canada Operational

Québec City, Canada Operational

Illinois Operational

Washington Operational

Iowa Operational

Rigor Monitoring Network - Europe Operational

Frankfurt Operational

Ireland Operational

Italy Operational

London Operational

Netherlands Operational

Stockholm, Sweden Operational

Paris, France Operational

Cardiff Operational

Rigor Monitoring Network - Asia Pacific Operational

Hong Kong Operational

Mumbai Operational

Seoul Operational

Singapore Operational

Sydney Operational

Tokyo Operational

New South Wales Operational

Victoria Operational

Osaka Operational

Busan Operational

Pune, India Operational

Chennai, India Operational

Rigor Monitoring Network - South America Operational

Argentina Operational

Chile Operational

São Paulo Operational

Rigor Monitoring - Notifications Operational

Email Alerts Operational

Phone Alerts Operational

SMS Alerts Operational

Webhooks Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 19, 2019

No incidents reported today.

Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

Delayed Check Runs in Dallas

Resolved - The issue in our Dallas monitoring location has been fully resolved. Checks have been running on schedule in that location since approximately 3:37pm EST (20:37 UTC).
Feb 13, 18:29 EST

Investigating - We are experiencing a major outage in our Dallas locations. We are working to resolve the issue. We will update as more information becomes available.
Feb 13, 15:10 EST

Feb 12, 2019

Delayed Check Runs in Italy

Resolved - This incident has been resolved.
Feb 12, 11:58 EST

Investigating - We are currently investigating this issue.
Feb 12, 11:06 EST

Identified - We are experiencing a major outage in our Milan locations. Real Browser, API, and Uptime check runs and alerts may be delayed from this location. We are working with our cloud provider in this region and will update here when the issue has been resolved.
Feb 12, 10:48 EST

Feb 11, 2019

Delayed Check Runs in the Netherlands

Resolved - This incident has been resolved.
Feb 11, 09:26 EST

Update - We have resolved the issue and both locations are running in real time now.
Feb 11, 08:36 EST

Update - We are continuing to investigate this issue.
Feb 11, 08:35 EST

Update - We are experiencing a major outage in our Netherlands and Milan locations. We are working to resolve the issue. We will update as more information becomes available.
Feb 11, 08:27 EST

Investigating - We are currently investigating delayed check runs in our Netherlands Monitoring location. Real Browser, API, and Uptime check runs and alerts may be delayed from this location. We are working with our cloud provider in this region and will update here when the issue has been resolved.
Feb 11, 06:22 EST

Feb 10, 2019

Delayed Check Runs in the Netherlands

Resolved - This incident has been resolved.
Feb 10, 00:32 EST

Monitoring - Our provider has implemented a fix and we are monitoring the region for additional issues
Feb 9, 14:12 EST

Identified - Our cloud provider in the Netherlands has identified a potential issue and has partially restored service to some of our servers in that location. We will continue to work with them to resolve the underlying issue and will provide updates once the issue is fully resolved.
Feb 9, 12:22 EST

Update - The issue in the Netherlands location is still ongoing and we are continuing to work with our cloud provider in this region to identify the underlying issue.
Feb 9, 08:13 EST

Investigating - We are currently investigating delayed check runs in our Netherlands Monitoring location beginning at approximately 4:00 pm EST (21:00 UTC). Real Browser, API, and Uptime check runs and alerts may be missing or delayed from this location. We are working with our cloud provider in this region and will update here when the issue has been resolved.
Feb 8, 16:49 EST

Feb 8, 2019

Delayed Check Results in Chicago, IL

Resolved - This incident has been resolved.
Feb 8, 18:45 EST

Update - We are continuing to monitor our Chicago, Illinois location, and are working with our cloud provider to ensure any issues in that location have been fully resolved.
Feb 8, 15:29 EST

Monitoring - Load times in our Chicago, Illinois location have returned to normal levels, and there are no longer any delays in running checks from that location. There may be temporary gaps in check data as run results continue to be processed. We are continuing to monitor this location to ensure the issue has been fully resolved.
Feb 8, 12:29 EST

Investigating - We are currently investigating increased load times in our Chicago, Illinois location. Real Browser, API, and Uptime check results and alerts may be delayed until the issue is resolved, and some checks may see an increase in load times. We are working with our cloud provider in Chicago to resolve the issue and will update here as more details become available.
Feb 8, 12:09 EST

Feb 7, 2019

Missing Real Browser Check Runs in New South Wales, Australia

Resolved - The issue in New South Wales, Australia has been fully resolved and Real Browser checks are running normally from this location.
Feb 7, 18:15 EST

Monitoring - We have deployed a fix for the dropped Real Browser Check runs in New South Wales, Australia, and Real Browser checks are now running from this location. We are monitoring the location to ensure the issue has been fully resolved.
Feb 7, 15:40 EST

Identified - We are currently working to address elevated error rates and dropped runs for Real Browser checks in our New South Wales, Australia location. Dropped runs first began around 8:00 pm EST on January 29th (Jan 30 01:00 UTC). Real Browser Check data and alerts may be missing from this location until the issue has been resolved. Uptime and API checks are running normally from this location.
Feb 7, 14:57 EST

Feb 6, 2019

Old version of Google Chrome in Stockholm

Resolved - We discovered that the Stockholm location had been omitted from part of Rigor's deployment processes and as a result, that location had been running Google Chrome v71 while all other locations were updated to run Google Chrome v72 last week.

We have resolved this error, bringing Stockholm in alignment with all other Rigor locations. Additionally, we have adjusted our deployment processes such that Stockholm and any future locations are automatically added to these processes.
Feb 6, 15:57 EST

Feb 5, 2019

No incidents reported.