Delays in Check Run Results

Incident Report for Rigor

Resolved

Our upstream provider, AWS, has resolved the issue. All Rigor operations have remained normal after the fix.
Posted Jul 31, 2024 - 09:57 EDT

Monitoring

We are continuing to monitor the issue from our upstream provider, AWS. At this point in time, Rigor check scheduling has returned to normal. For additional details on the outage and expected resolution time, see https://health.aws.amazon.com/health/status.
Posted Jul 30, 2024 - 22:28 EDT

Identified

The upstream provider has identified the issue and is working on a fix. Checks are still running, but there may continue to be delayed runs and alerts until the incident is resolved.
Posted Jul 30, 2024 - 21:31 EDT

Investigating

We are currently investigating issues runnings checks from all monitoring locations due to an upstream provider issue. Runs are currently processing, but there may be gaps in check data and delayed alerts until this issue is resolved.
Posted Jul 30, 2024 - 19:00 EDT
This incident affected: Rigor Monitoring (Check Scheduling).