Investigating failures related to Chrome update

Incident Report for Rigor

Resolved

A bug was identified during a Chrome upgrade yesterday which impacted some Chrome Real Browser checks from 16:30 UTC to 21:30 UTC. A fix was identified and deployed and all checks should be normally operating.
Posted Jan 25, 2023 - 13:29 EST

Update

We are continuing to monitor for any further issues.
Posted Jan 24, 2023 - 18:15 EST

Update

A fix has been deployed and we are monitoring the results.
Posted Jan 24, 2023 - 18:14 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 24, 2023 - 18:03 EST

Update

We are deploying a fix and working to verify everything is working as expected.
Posted Jan 24, 2023 - 17:19 EST

Update

A fix has been implemented and will be deployed shortly.
Posted Jan 24, 2023 - 16:38 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 24, 2023 - 15:23 EST

Update

We are continuing to investigate this issue.
Posted Jan 24, 2023 - 15:22 EST

Update

We believe we have identified the issue and are testing a fix.
Posted Jan 24, 2023 - 15:21 EST

Investigating

We are currently investigating this issue.
Posted Jan 24, 2023 - 14:41 EST
This incident affected: Rigor Monitoring (Application Website (https://monitoring.rigor.com)).