Network outage in Mexico

Incident Report for Rigor

Resolved

This incident has been resolved.

Posted Feb 16, 2021 - 20:54 EST

Identified

Our provider has issued a statement indicating the root cause is widespread power outages in the North of Mexico as a result of current weather conditions which has led to circuit outages. Our provider is working to reestablish network connectivity.

We have placed the Mexico location into maintenance mode. During this time, no checks will be scheduled for execution to the Mexico City location and, instead, will skip ahead to the next location in their configuration.

Posted Feb 16, 2021 - 18:29 EST

Investigating

We are currently experiencing a network outage in our Mexico City location. We will update as we gather more info.

Posted Feb 16, 2021 - 17:41 EST