Increased error rates in Optimization performance tests

Incident Report for Rigor

Resolved

This incident has been resolved.

Posted Oct 28, 2024 - 15:02 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 28, 2024 - 11:41 EDT

Identified

We've identified the root cause and working on getting a fix out.

Posted Oct 28, 2024 - 11:41 EDT

Investigating

We are currently investigating elevated error rates on some Optimization scans. Previously successful scans still have data available, but new scans may fail to complete.

Posted Oct 21, 2024 - 11:35 EDT

This incident affected: Rigor Optimization (Application Website (https://optimization.rigor.com)).